Karla: AI-Powered Cybersecurity Assistant
1. What is Karla? Karla is an intelligent cybersecurity assistant developed by QuoIntelligence. She provides actionable threat intelligence, risk analysis, and security guidance tailored to your organization’s needs.
2. Will Karla replace QuoIntelligence’s analysts?
No. Karla speeds up workflows and delivers structured insights by automating routine tasks, triage, and reporting. However, she does not replace human analysts. Expertise is still essential for interpreting alerts in your organization’s unique context, making complex judgments, investigating nuanced incidents, and designing long-term security strategies. Karla’s role is to augment analysts, helping them focus on higher-level decision-making and critical thinking, while she handles the repetitive groundwork.
3. What can Karla do for me?
Karla can:
- Threat Intelligence Summaries: Karla delivers concise, up-to-date overviews of cyber threats, vulnerabilities, and incidents relevant to your organization’s sector, geography, and technologies.
- Vulnerability Analysis: She explains the impact, risk level, and mitigation steps for vulnerabilities affecting your environment.
- Incident Contextualization: Karla helps you understand the significance of security incidents, including threat actor profiles, attack techniques, and potential business impact.
- Security Best Practices: She provides recommendations on security controls, patching, and response strategies tailored to your needs.
- Query Guidance: Karla assists in refining your questions to get the most relevant intelligence from available data.
- Education & Awareness: She explains cybersecurity concepts, terminology, and trends in clear, accessible language.
Karla is designed for cybersecurity and threat intelligence support, so there are several things she cannot do:
- Non-Cybersecurity Topics: She cannot provide travel advice, general news, or information unrelated to cyber threats, risk, or security.
- Personal Data Handling: She does not process, store, or access personally identifiable information (PII) or confidential company data outside the scope of threat intelligence.
- Assumptions or Fabrication: She does not invent data, risk scores, or confidence levels, her answers are always based on explicit, available intelligence.
- Technical Troubleshooting: She does not provide hands-on IT support, device repair, or direct system administration guidance.
- Legal or Regulatory Advice: She does not offer legal opinions or compliance certifications, though she can highlight relevant regulatory developments.
- Sensitive Content: She never provides or processes hate speech, explicit content, or any prohibited material.
4. How does Karla personalize information?
Karla uses your organization’s profile—such as industry sector, geographic focus, and key technologies—to deliver relevant intelligence and recommendations.
By default, Karla responds in English, but if you write in another language, she will reply in that language. You can also explicitly request a specific language for responses.
Karla’s core functionality is text-based. However, you can use Mercury’s text-to-speech and voice-to-text features to dictate your questions to Karla and have her responses read aloud.
5. What types of questions can I ask Karla?
You can ask about:
- Current cyber threats or incidents
- Vulnerabilities affecting your environment
- Threat actors targeting your sector
- Security best practices and mitigation strategies
- Clarification of cybersecurity terms or trends
6. Does Karla provide sources and risk ratings?
Yes. Karla references credible sources and, when available, includes risk ratings (such as CVSS scores) and confidence levels to help you assess the quality of information.
7. Is my information secure with Karla?
Karla does not store or share your personal or sensitive company information. All responses are generated based on your queries and available intelligence data.
8. How can I get the most out of Karla?
Be as specific as possible in your questions—include relevant technologies, timeframes, or regions. Karla will tailor responses and suggest follow-up questions to refine your results.
9. How has Karla been built?
Karla is built using advanced artificial intelligence and natural language processing technologies. She integrates vast amounts of cybersecurity data, including threat intelligence feeds, vulnerability databases, and incident reports, to provide accurate and timely information. The system is designed to understand and interpret complex cybersecurity concepts, enabling it to generate clear, actionable insights tailored to your organization’s needs. Continuous updates and training ensure Karla stays current with the evolving threat landscape.
10. How is Karla different from ChatGPT?
While both Karla and ChatGPT are AI-powered language models, Karla is specifically designed and optimized for cybersecurity and threat intelligence. Unlike general-purpose models like ChatGPT, Karla integrates specialized cybersecurity data sources, including real-time threat feeds, vulnerability databases, and incident reports, to provide precise, actionable insights tailored to your organization’s security needs. Karla focuses on delivering relevant, up-to-date intelligence, risk analysis, and mitigation guidance, whereas ChatGPT offers broader conversational capabilities across many topics but may lack the specialized context and accuracy required for cybersecurity decision-making.